1) Start Your Enquiry
Share your registration and issue details in under a minute.
Need help now?+44 7848 485 151
WhatsApp usQuote-first process
Clear written quote after diagnosis.
Start with your registration. We confirm inspection/diagnosis, then provide a clear written quote before major work starts.
Next step: submit your registration now and we’ll confirm inspection options.
Start your quote request
Quick form. Clear next step. No major work without your approval.
Next step: once submitted, we review your details and confirm the booking path.
Clear written quote
Quote provided after diagnosis before major work starts.
Approval first
If extra faults appear, you approve revised costs first.
Regular updates
You’re updated throughout with clear next steps.
Fast response
We move quickly from enquiry to booked diagnosis.
Reviews and customer feedback available on request.
Common makes we support
How it works
From first enquiry to completion, the process is simple and transparent.
2) Book Inspection/Diagnosis
We confirm the next available slot and your immediate next step.
3) Vehicle Checked
The fault is diagnosed so pricing is based on real findings.
4) Written Quote Sent
You receive a clear written quote with scope, price, and timing.
5) You Approve
No major work proceeds until you approve the quote.
6) Work Completed + Handover
We keep you updated, then confirm completion and collection/release.
Next step: book diagnosis and receive your written quote.
Quote clarity
What happens before and after inspection:
Before inspection
- Booking confirmed
- Symptoms reviewed
- Next step explained
After diagnosis
- Written quote sent
- Scope and timing explained
- Approval requested before major work
What is included and what may be extra
Included in quote
- Quoted work scope
- Price breakdown
- Estimated timing
May be extra
- Additional faults found after strip-down
- Optional parts/services
- Customer-approved changes
Any major extra cost is discussed and approved by you first.
Timeline expectations
Timing is shared as estimates and updated regularly as work progresses.
Booking
Enquiry reviewed and booking options sent as quickly as possible.
Diagnosis
Inspection completed in your booked slot so a clear quote can be issued.
Repair Window
Estimated timeframe is shared once diagnosis and quote are confirmed.
Updates
Regular progress updates are provided until completion.
Next step: submit your details and we’ll confirm your booking and expected timeline.
Warranty information
Warranty terms are provided in a separate warranty document.
View Warranty DocumentFrequently asked questions
Quick answers to common concerns before booking.
Will I get a written quote before major work starts?
Yes. After inspection/diagnosis, we provide a clear written quote before major work begins.
What if more faults are found later?
If additional faults are found, we update you with revised costs first and request approval before major extras.
Can I decide after receiving the quote?
Yes. The quote gives you clarity so you can decide whether to proceed.
How long does it usually take?
Timing depends on diagnosis, parts, and scope. You receive an estimate and regular updates throughout.
Will I be kept informed?
Yes. You receive clear updates at key stages with next steps.
When is payment taken?
Payment stages are explained clearly during booking and quote approval, with a simple completion/release process.
Is warranty included?
Warranty terms are provided in a separate warranty document for clear reference.
Ready to get your written quote?
Book your next step now and get clear pricing after diagnosis.
Next step: submit your details now and we’ll confirm inspection options.
Quote-first journey
Request your written quote
Submit your registration now. After inspection/diagnosis, you get a clear written quote before major work starts.
Next step: complete the form, then we confirm your booking and quote path.
Need terms first? View customer terms.
Engine Union
Engine Union helps drivers request and compare engine quotes with a clear process from enquiry to completion.
For Customers
Contact Us
support@engineunion.co.uk
+44 7848 485 151
United Kingdom
Legal
See customer terms and warranty documents for full details.
